Last update on 27 Jan 2026

This page outlines Branshows’ legal framework, including regulatory disclosures, terms of service, data protection standards, compliance policies, and operational authorizations related to government-authorized visa fee collection and consular support services.

Terms & Conditions

1. Introduction
These Terms and Conditions (“Terms”) govern the use of services provided by Brandhow, a communications and operational service agency offering digital infrastructure, service design, and operational support for appointment scheduling and visa fee payment environments.
Brandhow works with government institutions, embassies, consulates, and authorized visa service providers to help design, implement, and operate systems that facilitate high-volume appointment scheduling and related administrative services.
By accessing or using services, platforms, or systems operated or supported by Brandhow, users agree to these Terms.2. Scope of Services
Brandhow provides a range of services that may include:
• digital infrastructure and service design
• appointment scheduling system support
• operational support for visa service platforms
• integration of payment environments for visa fee collection
• communication and user experience design
• campaign, outreach, and public communication services
Brandhow acts as a service and infrastructure partner supporting institutions responsible for delivering visa and consular services.
Brandhow does not make decisions regarding visa issuance, application approval, or consular processing.3. Role of Brandhow
Brandhow provides operational and technical support services for appointment and visa service platforms.4. Appointment Scheduling
Platforms supported by Brandhow may allow users to book appointments for visa or consular services.
Appointment availability, requirements, and scheduling policies are determined solely by the institution responsible for the service.
Brandhow does not guarantee:
• availability of appointments
• successful booking outcomes
• visa approval or processing times.5. Visa Fee Payment Services
Certain services may require payment of visa fees or administrative service fees.
Brandhow may support the technical environment that enables payment integration, but:
• Brandhow does not process payments
• Brandhow does not store financial data
• Brandhow does not act as a payment service provider.
Payments are processed directly by licensed payment service providers or financial institutions selected by the responsible government authority or service operator.
Users are subject to the terms and policies of the respective payment provider.6. User Responsibilities
Users agree to:
• provide accurate and truthful information
• use appointment systems only for legitimate purposes
• refrain from automated booking or system manipulation
• comply with the requirements of the relevant government authority or visa service operator.
Any misuse of appointment systems may result in cancellation of bookings or access restrictions imposed by the responsible service operator.7. Personal Data
Brandhow does not independently collect or process personal data submitted during appointment booking or visa service interactions.
All personal data processing is performed by the government authority or visa service provider responsible for the service.
Users should consult the privacy policy of the relevant institution for information regarding the processing of personal data.8. Platform Availability
Brandhow aims to support reliable and efficient digital environments for appointment scheduling and related services.
However, uninterrupted platform availability cannot be guaranteed.
Service interruptions may occur due to:
• system maintenance
• infrastructure upgrades
• technical incidents
• external network disruptions.9. Intellectual Property
All materials, digital systems, design elements, and operational frameworks developed by Brandhow remain the intellectual property of Brandhow unless otherwise agreed with the respective client.
Users may access supported platforms solely for the purpose of using the services provided by the responsible institution.
Unauthorized reproduction, modification, or distribution of Brandhow materials is prohibited.10. Limitation of Liability
Brandhow shall not be liable for:
• visa application outcomes
• decisions made by government authorities
• appointment availability determined by service operators
• payment processing errors caused by third-party payment providers
• disruptions caused by external infrastructure or network services.
To the maximum extent permitted by law, Brandhow’s liability shall be limited to the scope of services provided under the relevant operational agreement.11. Third-Party Services
Appointment and visa service platforms supported by Brandhow may integrate services from third parties, including:
• payment service providers
• identity verification services
• messaging or notification systems
• cloud infrastructure providers.
Brandhow is not responsible for the operations or policies of these third-party providers.12. Changes to These Terms
Brandhow may update these Terms from time to time to reflect changes in services, operational practices, or legal requirements.
Updated versions will be published on the relevant website or platform.
Continued use of services following such updates constitutes acceptance of the revised Terms.13. Governing Law
These Terms shall be governed by the laws of the jurisdiction of Romania, unless otherwise required by applicable law.
Any disputes arising from these Terms shall be subject to the competent courts of Romania.14. Contact
For questions regarding these Terms or Brandhow services, please contact:
Brandhow S.R.L.
Bdul. Pipera 1 B Bl. CUBIC CENTER 077190 Voluntari
Ilfov,Romania
Email: [email protected]

1. Who We Are
Brandhow is a communications and service agency providing end-to-end operational and digital support for appointment scheduling systems and visa fee payment services for government institutions, embassies, consulates, and authorized service partners.
Our role combines service design, digital infrastructure, and operational support to help institutions manage high-volume appointment systems efficiently and transparently.
Protecting user privacy and respecting the confidentiality of personal information is an important part of how we design and operate our services.2. Our Role in Data Processing
Brandhow does not collect, store, or independently process personal data of applicants or users who access appointment scheduling or visa service platforms operated by our clients.
All personal data submitted during appointment booking or visa application processes is collected and processed directly by the relevant government authority, embassy, consulate, or authorized visa service provider responsible for the service.
These organizations act as the data controller and determine how personal data is used and stored.
Brandhow acts solely as a service provider supporting the operational infrastructure and digital environment of these systems.3. Personal Data
Brandhow does not directly collect personal data from applicants or users.
When individuals book appointments or pay visa fees through systems supported by Brandhow, any personal information provided is handled by the responsible institution managing the visa or consular service.
Examples of such institutions may include:
• government authorities
• embassies or consulates
• official visa processing centers
• authorized visa service providers
For details about how personal data is processed, users should refer to the privacy policy of the respective institution responsible for the visa service.4. Appointment Scheduling Services
Brandhow supports institutions by designing and operating appointment scheduling solutions that help manage high demand for visa and consular services.
While our agency may support the technical and operational environment of these systems, Brandhow does not independently collect or retain personal data submitted during appointment bookings.
All data processing responsibilities remain with the government authority or service operator managing the appointment system.5. Visa Fee Payment Services
Brandhow may support the technical integration of visa fee payment services as part of a broader end-to-end service environment.
However:
• Brandhow does not process payments
• Brandhow does not store payment information
• Brandhow does not control financial transactions
Payments are handled directly by authorized financial institutions or licensed payment service providers selected by the responsible government authority or visa service operator.6. Limited Technical Access
In certain cases, Brandhow may provide technical support or system maintenance for appointment scheduling environments operated by our partners.
Any such access is strictly limited to technical troubleshooting or operational maintenance and occurs only under the instruction of the responsible service operator.
Brandhow does not use or exploit personal data for marketing, profiling, or commercial purposes.7. Security and Responsible Design
Brandhow designs and supports digital systems with security, reliability, and privacy awareness in mind.
However, the responsibility for protecting personal data entered into appointment or visa processing systems remains with the institution operating the service.8. Third-Party Services
Appointment platforms supported by Brandhow may integrate services from third-party providers, such as:
• payment service providers
• identity verification services
• messaging or notification systems
These providers operate under their own privacy policies and data protection practices.
9. Updates to This Privacy Policy
Brandhow may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
The most recent version will always be available on our website.10. Contact
If you have questions regarding this Privacy Policy or Brandhow’s role in providing appointment scheduling and visa service infrastructure, you may contact us at:
Brandhow
Bdul. Pipera 1 B Bl. CUBIC CENTER 077190 Voluntari
Ilfov, Romania
Email: [email protected]
For questions regarding personal data submitted during visa applications or appointment bookings, users should contact the relevant government authority or visa service provider responsible for the service.

Imprint

Brandhow S.R.L.
Bdul. Pipera 1 B Bl. CUBIC CENTER 077190 Voluntari
Ilfov, Romania
Company No.: J23/4525/2015
VAT No.: RO35345096